08-27-2024 06:06 PM - edited 08-27-2024 06:07 PM
My friend started having this problem a few days ago when he booted up his oculus quest 3 after a vacation, and when he updated everything he found out that his left controller wouldn’t update. Everytime it tried to update it kept giving the notification that it was updating but never got over 0 percent. After a minute or so it would then say “Update failed” We have tried practically everything we can, pairing and unpairing, replacing batteries, even factory resetting the headset. Nothing seems to work and I’m out of ideas to give him. If anyone has a fix it would be an absolute miracle because I’m at the point where I have no idea where else to go.
08-27-2024 06:30 PM
@MetaQuestSupport its a sad hope but I’m trying to get a response tonight
08-27-2024 11:55 PM
Hey @Orangeyougladbanana! Never fear, we are here!
And we're eager to help you out.
Thanks so much for your detailed post. Since we know which troubleshooting steps you have tried so far, we'd like to invite you into our PMs so we can provide some in-depth Meta support.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
See you in there!
08-29-2024 12:38 AM
Hi @Orangeyougladbanana we're happy to help out if you still need some Meta support.
Feel free to send us a PM whenever!
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