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Frozen on pattern menu screen

Crypticwarden795
Honored Guest

Today, I hopped onto my quest 2, only to find that the screen is frozen on the pattern input page. I've tried restarting it, plugging and unplugging it, cleaning around the lenses and navigation cameras. What should I do?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Crypticwarden795! Thank you for bringing this to our attention. We know how important getting this game up and running is for you, so we're very glad to assist! Since most troubleshooting steps have been done, let's perform a factory reset on the device.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Howdy, @Crypticwarden795! We were just checking in with you to see if you were still needing assistance. We look forward to hearing from you, and want to ensure you're well taken care of. We hope you have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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