08-15-2022 11:07 AM
Bought a game on 08/01 with store credits and today 08/15 which is the 14th day I tried to have it refunded (with under 2 hours playing time) and got the pop up saying it was not eligible for refund. Please advise why if there are 14 days to try out a game.
Thanks to anyone that can assist in helping me understand why it was refused.
08-16-2022 08:43 AM
All fixed....thanks to Support here!
08-16-2022 08:53 AM
[ Doing happy dance ]
We're happy to hear this good news! We appreciate the amazing teamwork and patience you showed us and hope you continue soaring in the Meta verse!
Have a blessed day!