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Game progress when converting to a child account

safirestar
Honored Guest

I have one account on our VR that my kid has been been playing for a year. I want to convert that account to a child account so I can manage screen time. He has lots of progress in gorilla tag and rec room on my account that I don’t want him to lose. How can I keep his progress on these games after I convert my account to a child account? 

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there everyone! We understand you have questions on converting your account to a child account to manage screen time, while saving game progress. No worries, we're here to provide you with the needed information so that you may continue your journey in the wonderful world of VR! We suggest enabling cloud backup before performing any changes to your account or device, to restore most data and game progress. Keep in mind that while Cloud Backup is available to all Meta Quest developers, it's up to developers to decide whether to enable this feature for their app and what data is backed up. After ensuring your cloud back up is on, you can log in and update the date of birth on your account by following this link. Once you have updated the date of birth, click here to get started with supervision. Also, check out this link for more information on how to set VR time limits and schedule breaks with supervision. We hope you find this information helpful! Let us know if you have any questions or concerns.
 

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View solution in original post

6 REPLIES 6

loddytoddy77
Explorer

I have the exact same question/issue. Would love to know if this is possible? And if so, how to do this?

lioncuboftheking
Honored Guest

I would love to know how to do this as well. I have been trying to figure this out to no avail. 

MetaQuestSupport
Community Manager
Community Manager

Hey there everyone! We understand you have questions on converting your account to a child account to manage screen time, while saving game progress. No worries, we're here to provide you with the needed information so that you may continue your journey in the wonderful world of VR! We suggest enabling cloud backup before performing any changes to your account or device, to restore most data and game progress. Keep in mind that while Cloud Backup is available to all Meta Quest developers, it's up to developers to decide whether to enable this feature for their app and what data is backed up. After ensuring your cloud back up is on, you can log in and update the date of birth on your account by following this link. Once you have updated the date of birth, click here to get started with supervision. Also, check out this link for more information on how to set VR time limits and schedule breaks with supervision. We hope you find this information helpful! Let us know if you have any questions or concerns.
 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! Just checking to see if you needed any further assistance.  We're here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi! Thank you so much for this answer. Do you know how I can tell if an app has back up to cloud and what they back up? Is that information somewhere we can check?

Hi again, @safirestar. Sure thing, we're always happy to help. When cloud backup is turned on, Meta backs up your device’s app data, like app progress or app settings, to the cloud. If you follow the link we have shared here, it will let you know all the info you'll need for using cloud backup. Including how to enable it and what apps are supported. Please let us know if you have any other questions or anything else we can help with, and we would be more than happy to do so.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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