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Game uninstalls itself after installing

zephyrreborn
Honored Guest

I've been having this issue with the game BONELAB, it installs but then when I hover over it, it prompts me with the install button.

19 REPLIES 19

Hey there, @aiman209! Let's see what might be affecting Drunkn Bar Fight not staying downloaded, we want you to be able to enjoy it! 
​Let's see if any of these factors could be effecting things:

  1. Are you you experiencing this issue with more than one game? 
  2. Are you using a secure internet connection and not a hot spot?
  3. Would you happen to have more than a few things connected to your Wi-Fi at the same time?

We look forward to your reply!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi everyone! We're following up to see if anyone is still having issues with this. Please be sure to let us know so we may assist further!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Peyton89
Honored Guest

I am also having this problem with pavlov shack. it installs then almost immediately uninstalls.

Hey, @Peyton89 ! We understand how it feels to be in this situation, especially after sitting through the anticipation of installing a new game. We want to do what we can to help; if you haven't already, be sure to try the steps provided earlier in this forum. Hopefully those troubleshooting steps will assist you with the issue, but if not, we would like to take a further look into this. If you are still experiencing this problem, we would like to invite you to directly message our support. This can be done by simply following the link here

Thanks! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there, @Peyton89! We just wanted to stop by and see if you have any questions at this time! We are still wanting to help with this issue, and ensuring you have confidence in your applications is important to us. If you would like to ask us anything that comes to mind, let us know! Thank you, and have a wonderful day! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I did all the steps but it still keeps uninstalling it self but I didn't do the uninstall oculus app but I have 2 accounts on the oculus could that be the problem

@Peyton89 we're just following up to see if you were able to resolve the issue. If you find that you need further assistance, please don't hesitate to reply! Have a great weekend!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

So my blade and sorcery will uninstall itself right away when I install it tried everything that y’all said but nothing works plz help

Hello,Deckthehalls21! Thank you for reaching out to us and bringing this to our attention. We understand that trying out a new game and not being able to play it can really disrupt an amazing VR experience. Therefore, we will be happy to look into it for you and get you back on track! Can you please answer the following questions listed below?

  • Does this happen to other apps and games, or does this only happen to this specific game?
  • Are you using PCVR or standalone? 
  • Are you able to see Blade and Sorcery in your app? 
  • Is your headset updated to the latest software?

Once we can get some more details regarding this matter, we can know what course of action is best for us to take next. We can't wait to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello @Deckthehalls21, we are just checking to see if you were still having trouble with your games uninstalling. If you were still wanting some help with this please feel free to message us back and we'd be more than happy to help you out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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