10-28-2022 01:28 AM
I've been having this issue with the game BONELAB, it installs but then when I hover over it, it prompts me with the install button.
01-05-2024 12:05 PM
Hey there, @aiman209! Let's see what might be affecting Drunkn Bar Fight not staying downloaded, we want you to be able to enjoy it!
Let's see if any of these factors could be effecting things:
We look forward to your reply!
01-08-2024 06:15 PM
Hi everyone! We're following up to see if anyone is still having issues with this. Please be sure to let us know so we may assist further!
02-16-2024 05:39 PM
I am also having this problem with pavlov shack. it installs then almost immediately uninstalls.
02-17-2024 12:41 PM
Hey, @Peyton89 ! We understand how it feels to be in this situation, especially after sitting through the anticipation of installing a new game. We want to do what we can to help; if you haven't already, be sure to try the steps provided earlier in this forum. Hopefully those troubleshooting steps will assist you with the issue, but if not, we would like to take a further look into this. If you are still experiencing this problem, we would like to invite you to directly message our support. This can be done by simply following the link here.
Thanks!
02-18-2024 01:01 PM
Hey there, @Peyton89! We just wanted to stop by and see if you have any questions at this time! We are still wanting to help with this issue, and ensuring you have confidence in your applications is important to us. If you would like to ask us anything that comes to mind, let us know! Thank you, and have a wonderful day!
02-20-2024 02:43 PM
I did all the steps but it still keeps uninstalling it self but I didn't do the uninstall oculus app but I have 2 accounts on the oculus could that be the problem
03-01-2024 08:28 AM
@Peyton89 we're just following up to see if you were able to resolve the issue. If you find that you need further assistance, please don't hesitate to reply! Have a great weekend!
03-15-2024 07:46 PM
So my blade and sorcery will uninstall itself right away when I install it tried everything that y’all said but nothing works plz help
04-02-2024 09:49 AM
Hello,Deckthehalls21! Thank you for reaching out to us and bringing this to our attention. We understand that trying out a new game and not being able to play it can really disrupt an amazing VR experience. Therefore, we will be happy to look into it for you and get you back on track! Can you please answer the following questions listed below?
Once we can get some more details regarding this matter, we can know what course of action is best for us to take next. We can't wait to hear from you soon!
04-03-2024 10:26 AM
Hello @Deckthehalls21, we are just checking to see if you were still having trouble with your games uninstalling. If you were still wanting some help with this please feel free to message us back and we'd be more than happy to help you out!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset