04-25-2022 07:09 PM
I don’t know what’s happening my oculus app is acting up. I tried to refund the espire game and it says it’s not eligible even though it meets the requirements. I wanted to buy a different game but now I can’t because of it.
04-25-2022 08:11 PM
Hello there! We understand you would like to receive a refund, but are receiving an ineligible error message. We would love to look into this with you. Please send us a private message with the following information:
Please click here or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.
11-17-2022 01:24 PM
I have the same problem with a 40 euro game
12-24-2022 10:07 AM
Same problem but with the saints and sinners game. Any way to refund?
12-24-2022 10:11 AM
Hey @ZachAttack7863, refund issues can definitely be worrisome but we're here to assist! If the refund system is giving some kind of error, we can take a look at this for you and process a refund if possible.
Shoot us a message through PM and we'll take a closer look at this. Select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Remember, you must be signed into the community first to send us a private message.