04-25-2024 03:49 AM
My mic doesn't work when I'm playing but voice commands do work. Any ideas?
Solved! Go to Solution.
04-26-2024 11:51 PM
Thanks, we're eager to hear back from you!
04-25-2024 03:50 AM
Ihave an oculas 2
04-25-2024 10:46 AM
Hey @stranger666.2024! Being heard is super important, especially in game play. We would love to team up with you in discovering a resolution. Do you experience this in one game or in multiple games? Also let's make sure the microphone isn't obstructed. Try cleaning the area and removing any third-party accessories that may block the microphone. Lastly, try resetting the microphone. You can do this by going to settings > system > sound > toggle microphone. Hopefully this gets you back to enjoying game play with full microphone use. We eagerly await your reply!
04-26-2024 10:48 AM
Hey there, @stranger666.2024! We noticed that we haven't heard back from you yet. We want to make sure that you are fully taken care of, so if you still need anything, please don't hesitate to reach out!
04-26-2024 11:08 PM
I'm not sure if I'm to look for a settings on the ocular it's self or in the app on my phone. It's not under the the phone app. Gonna try goggles now.
04-26-2024 11:13 PM
Hi @stranger666.2024, yes those settings are on the Headset itself. Let us know how it goes!
04-26-2024 11:43 PM
So I found the settings app on the goggles and when u said to toggle the microphone did u mean to turn on and off the mute button. Cause I did that and it still didn't work. Yet it does work when I use voice commands. So...
04-26-2024 11:46 PM
Hi @stranger666.2024. Yes, on and off, thanks for letting us know you've tried it! Do you experience this in one game or in multiple games?
04-26-2024 11:50 PM
I'll have to join another game and see. I'll let you know.
04-26-2024 11:51 PM
Thanks for getting back to me so soon.
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