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Gamers cannot hear me when i play

stranger666.2024
Honored Guest

My mic doesn't work when I'm playing but voice commands do work.  Any ideas? 

1 ACCEPTED SOLUTION

Accepted Solutions

Thanks, we're eager to hear back from you! 

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View solution in original post

15 REPLIES 15

stranger666.2024
Honored Guest

Ihave an oculas 2

Hey @stranger666.2024! Being heard is super important, especially in game play. We would love to team up with you in discovering a resolution. Do you experience this in one game or in multiple games? Also let's make sure the microphone isn't obstructed. Try cleaning the area and removing any third-party accessories that may block the microphone. Lastly, try resetting the microphone. You can do this by going to settings > system > sound > toggle microphone. Hopefully this gets you back to enjoying game play with full microphone use. We eagerly await your reply!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there, @stranger666.2024! We noticed that we haven't heard back from you yet. We want to make sure that you are fully taken care of, so if you still need anything, please don't hesitate to reach out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

stranger666.2024
Honored Guest

I'm not sure if I'm to look for a settings on the ocular it's self or in the app on my phone.  It's not under the the phone app. Gonna try goggles now.

Hi @stranger666.2024, yes those settings are on the Headset itself. Let us know how it goes!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

So I found the settings app on the goggles and when u said to toggle the microphone did u mean to turn on and off the mute button. Cause I did that and it still didn't work. Yet it does work when I use voice commands.   So...

Hi @stranger666.2024. Yes, on and off, thanks for letting us know you've tried it! Do you experience this in one game or in multiple games? 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I'll have to join another game and see.  I'll let you know.

Thanks for getting back to me so soon. 

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