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Games bought through Meta App unable to download!!

FirstAidKit123
Level 2

Just recently bought two games while on the Meta Quest App but when I went to download them on my quest all that showed was a spinning blue ring. Waited for a bit nothing happened, originally thought I just needed to update my Oculus to the most current version but that didn’t work. I’ve tried pretty much everything at this point. Any Ideas??

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @FirstAidKit123!

Looks like there may be an issue with your headset loading up those games, we definitely don't want that occurring and know how bothersome this could be, so let's solve this! Please send us a PM so we could gather some information and assist further.