Happens with just a couple of games, Face Your Fears, Brookhaven Experiment (Steam VR) and Paranormal Activity (Steam VR) so far: game starts normally and after a couple of minutes, freezes showing an hourglass and the game closes sending me back to Oculus/Steam home.
Any help will be appreciated, I'm using a USB-C cable with a laptop RTX3060, i9 11th.
Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset.
Performing a factory reset won't remove content you've purchased or downloaded from your account.
If this does not work, please submit a ticket here. Also, since it appears that you are using Oculus link, can we please get your Oculus log files. This can be done by following these instructions:
1. Open the Run window (Windows key + R).
2. Enter and run: C:\Program Files\Oculus\Support\oculus-diagnostics\OculusLogGatherer.exe
- The above link is the default directory. Bear in mind that if you installed Oculus Home to another drive you will need to update the command with the correct file path.
3. Select the checkbox next to ‘Full logs’.
4. Select "1 day" from the "Collect last" drop down list.
5. Wait for the log collection to finish. This can take some time to complete.
6. The program will automatically generate a zip file containing your logs, which will be saved to your desktop automatically.
7. Attach the newly created zip file to your next support response.
