01-25-202306:02 PM - last edited on 07-25-202409:55 AM by TheAntiSocializer
I tried playing gorilla tag with one of my friends and we tried to join a code and wasn't working, so we tried playing among us and it wasn't loading up or letting us play after that we tried capuchin wasn't letting me join a public or a private code. Does anyone know whats happening?
Looks like you're having to deal with a pesky issue @22178k, are you both using the same system? At times, some games don't allow cross-play between the Rift and Quest devices. Please give us an update when you're able and we'll look into further troubleshooting after confirming the headsets being used.
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Hey there @kaboomplayz! We see you are having issues where Gorilla Tag says 0 players are online. Are you having issues with any other game at the moment? We would recommend reaching out to Gorilla Tag Support if the issues are only on their application as it could be issues on their end, However, we would love to provide steps and see if we can help anyways!
We commonly see this issue (0 players online) as part of a server outage, or Wi-Fi issue causing the game to have issues connecting, for server outages we recommend waiting some time and trying again in case that fixes it. For Wi-Fi issues, please try other online applications and see if you have issues connecting to other multiplayer games.
If you continue to have issues, please send us a DM, you can do this if you select our name to get to our profile page. Then click "Send a Message" to privately message us while logged in, just let us know and we would love to help however we can!
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Hey again @kaboomplayz, if you are still having issues with this we would love to look into it and see if its an issue on our end, just let us know if you still need assistance!
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Hey there, @Dfike89. We see you are having an issue trying to get multiplayer for Gorilla Tag to work. We love that you are enjoying VR and trying to enjoy it with your friends. We would love to work with you to return you to enjoying your own experience. We do have some questions for you to answer, if you don't mind.
What device are you using?
Is Gorilla Tag up-to-date?
When was the last time you were able to enter join codes manually?
Are you able to join multiplayer in any other game?
We hope to hear from you soon, and we look forward to working with you!
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Hey @Dfike89, we are just coming back to see if you still need some help. If so, can you get back to us with the answers to our questions above? We hope to hear from you soon!
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