Whenever I try to play a game on air link, it plays the game music but doesn’t load the game. I don’t know what I have to do to fix this. I’ve tried looking it up but no one seems to have this same problem as me.
Hey again @theangelisnotme! Thank you for providing this additional information. Since this is only happening with Gorilla Tag; we want you to uninstall the app, restart the headset, and reinstall the app. Please get back to us once you have given this a try. We look forward to your response!
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Hey there, theangelisnotme! We definitely want for you to enjoy your time in VR, and that is hard if you can't see your games! We would be happy to take a look into this if you can provide some info for us:
What shows on your device when you launch the game? Your PC desktop? A black screen? Something else?
Is it doing this for every app, or just a specific one?
Hey again @theangelisnotme! Thank you for providing this additional information. Since this is only happening with Gorilla Tag; we want you to uninstall the app, restart the headset, and reinstall the app. Please get back to us once you have given this a try. We look forward to your response!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Since you mentioned using Air Link, you would want to uninstall from the PC, then reinstall. If you're encountering issues with the standalone version of Gorilla Tag (ie. when not connected to the PC), please let us know!
We would also like to clarify whether you are using a laptop or a traditional tower PC? While either can run PCVR, laptops are generally less reliably compatible. We also recommend checking for any driver updates for you GPU, as well as Windows. We look forward to hearing from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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