cancel
Showing results for 
Search instead for 
Did you mean: 

Generate an activation code error

Gill197312
Honored Guest

Hi

my son has just started up his oculus for the first time in ages and it says to get help from a parent by 16 April when it says click to generate an activation code an error appears?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @Gill197312! We would love to help you out with generating an activation code. We will need to get some personal account information from you. In order to look into your account, we will need to move this to a private chat so we don't have your personal information out on the internet. Please click here to move to a private chat. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We just wanted to follow up and see if you are still having issues with getting your activation code. We look forward to hearing from you soon!
 


 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?