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Generate an activation code error

Gill197312
Honored Guest

Hi

my son has just started up his oculus for the first time in ages and it says to get help from a parent by 16 April when it says click to generate an activation code an error appears?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @Gill197312! We would love to help you out with generating an activation code. We will need to get some personal account information from you. In order to look into your account, we will need to move this to a private chat so we don't have your personal information out on the internet. Please click here to move to a private chat. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We just wanted to follow up and see if you are still having issues with getting your activation code. We look forward to hearing from you soon!
 


 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!