Generic Gamepads not woking anymore on Quest 2

[FourEwer]

i used to play a lot emulators and Minecraft Be in normal 2D mode on my Q2 (cuz my phone is weak to run it) using an generic gamepad (Ípega) and it works perfectly, but on lasted updates v54-v55 the gamepad is not working like a gamepad but as a pointer, when i press any buttom it just show a dot on minddle of my screen that follow my head and i can only click and move pages up and down, exaclty like when u controll ur quest by the volume buttom.

(plus: on bluetooth devices connected page it shows me an gamepad icon meaning the quest knows that is a gamepad but treat like a pointer)

can someone help plsss

[MetaQuestSupport]

Hey there @FourEwer, we see you are having difficulties with your gamepad. We know that having the gamepad not work as intended can be inconvenient, and we understand how important it is for you to connect the controller and enjoy the amazing world of VR!

Since the gamepad is behaving oddly, can you try to unpair and re-pair it:

1. Make sure your headset is turned on, then open the Meta Quest mobile app on your phone.
2. Tap Menu in the bottom right corner of the Meta Quest mobile app.
3. Tap Devices.
4. Below Headset Settings, tap Controllers.
5. Tap Pair New Controller, then tap Pair Gamepad.
6. Turn on your gamepad and turn on bluetooth discoverability on the gamepad.
7. On your phone, tap the gamepad you'd like to connect.
8. If pairing was successful, you should now see your gamepad listed as an option after your Touch controllers.

Let us know how this goes.

[FourEwer]

as i said im NOT trying to pair a VR controll, im trying to pair a generic gamepad that looks exaclty like a xbox controll to play 2D normal android games, this tutorial your reply me didnt help bc have no "pair gamepad" buttom on the mobile app devices screen, it only show me four options being:

-pair right meta quest 2 controll

-pair left meta quest 2 controll

-pair right meta quest pro controll 

-pair meta quest pro controll

i would love if u reverse this glitch in a update, cuz as i said before the gamepad was works with no problem, it still working but not as a gamepad, looks like im controlling my quest with VOLUME buttom

[MetaQuestSupport · Accepted solution]

Thank you for looking into this option. We understand you are not trying to pair a VR controller, and connecting the gamepad was just the targeted objective of that pairing step we listed. We also have one more troubleshooting method before diving deeper into more advanced steps.

Can you please attempt to press the START and SELECT button on the gamepad simultaneously while it's active in the headset.

if the issue still persists, please let us know, as we will proceed to the next troubleshooting steps.

[FourEwer]

IT WORKS!! i tryed and it back to works again, thank you a lot!!

....now to be even better only if i get laying down mode... LOL just kidding (not at all 😉

[MetaQuestSupport]

Aye, that's good to hear! We're glad to see it working for you again.

If you ever need our assistance in the future, please don't hesitate to reach out to us again!

[007007007007007]

Hello-I attempted to follow these directions but the option "pair gamepad" does not appear after I select "Pair New Controller". I have a Quest 2 recently updated to Version 56. I have a new gamepad that I want to connect but never used a gamepad before. Thanks!

[MetaQuestSupport]

Hey there, @007007007007007. Thank you for letting us know that you're having a hard time seeing the "pair gamepad" option when you're attempting to pair it. Having any sort of pairing issue can be less than ideal, and we will do our best to help you with this. So we can better assist you with this, can you tell us what troubleshooting steps you have already taken so we don't duplicate anything

[007007007007007]

Hi-thanks for the reply. I am at a loss as far as what to do, when a menu option is not available contrary to the directions here and with the device itself. I tried to add it via the Bluetooth menu and it does not appear as an available Bluetooth connection.

[MetaQuestSupport]

Hi there, @007007007007007. Thanks for reaching back out and letting us know what troubleshooting steps you have done. We know how inconvenient it can be when something should be there and it isn't, especially when you're trying to do the initial setup. We wanted to confirm that the directions below are the ones that you followed previously.

To connect a gamepad to your Meta Quest 2 or Meta Quest:

1. Make sure your headset is turned on, then open the Meta Quest mobile app on your phone.
2. Tap Menu in the bottom-right corner of the Meta Quest mobile app.
3. Tap Devices.
4. Below Headset Settings, tap Controllers.
5. Tap Pair New Controller, then tap Pair Gamepad.
6. Turn on your gamepad and turn on Bluetooth discoverability on the gamepad.
7. On your phone, tap the gamepad you'd like to connect.
8. If pairing was successful, you should now see your gamepad listed as an option after your Touch controllers.

Can you tell us what type of gamepad you are attempting to pair?

If you have followed these steps without any luck, attempt to go into your headset settings to connect the Bluetooth device there. Then connect the gamepad within the headset.

If you have any questions about this, please let us know