06-09-2023 10:44 AM
i used to play a lot emulators and Minecraft Be in normal 2D mode on my Q2 (cuz my phone is weak to run it) using an generic gamepad (Ípega) and it works perfectly, but on lasted updates v54-v55 the gamepad is not working like a gamepad but as a pointer, when i press any buttom it just show a dot on minddle of my screen that follow my head and i can only click and move pages up and down, exaclty like when u controll ur quest by the volume buttom.
(plus: on bluetooth devices connected page it shows me an gamepad icon meaning the quest knows that is a gamepad but treat like a pointer)
can someone help plsss
Solved! Go to Solution.
09-13-2023 11:18 AM
Hey @Almondsword! Thank you for reaching out to our team regarding concerns about not seeing the Gamepad option when attempting to connect to an additional device. We know not seeing this option takes away from your gaming experience, so let's take a further look! To get started, we would like to confirm the following:
Once these details are provided, we will continue taking a further look into this concern!
09-14-2023 11:23 AM
Hey there, @Almondsword. We just wanted to check-in to see if you're still working to pair a 3rd-party accessory. If so, please let us know! We'd love to continue working with you!
09-14-2023 12:04 PM
Hi.
I managed to pair it in the headset. Via the phone wasnt possible. It was a gaim controll
09-14-2023 12:51 PM
Awesome, thank you for updating us and we will look into this further! If, in the future, you have any questions or concerns, please let us know. We'd be happy to lend a helping hand!
12-20-2023 10:49 PM
I've been dealing with this as well. I've gone through the steps you listed and still cannot get my controller to work. I've even tried using a USB-C to USB-C cable to connect them.
What else can I try at this point?
01-29-2024 09:11 PM
hey so the same thing Is happening to me. And I'm trying to play Xbox beta on here and it won't let me connect to the Bluetooth at all, can u help
01-30-2024 12:55 PM
Hi @Fireboyben! Thank you for reaching out to us in regards to this issue. We know it's never fun to experience any issues with our devices not pairing properly. We would love to look into this further to find a resolution. In order to do so, please provide us with the following :
Can't wait to hear back from you! Have a fantastic rest of your day!
01-31-2024 01:16 PM
Hey again @Fireboyben! We just wanted to follow up with you on the issues you were having pairing your Xbox controller. Did you still need assistance with this matter? Talk to you soon! Have a great day!
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