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Getting my legacy Oculus account back

KayneDa1nonly
Honored Guest

Hi, I made my original oculus account sometime around april-may 2021. I used that account up until jan-may 2023 because my Oculus quest 2 broke and I recently wanted to buy a new one since I wanted to get back into vr gaming so I tried logging into my legacy account with Facebook but saw that everything has been wiped. I was really confused so I searched it up and discovered that any old legacy Oculus account's that didn't migrate were wiped and deleted. I had a lot of games on this legacy account and would like to know if I could get it back somehow even after the migrating deadline. If I can't get it back, then that's ok, I'll just start fresh and new but if there's any way to get my old legacy account back, then please let me know!

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @KayneDa1nonly 🙂

You can't get your old account back.

As you mentioned, the old accounts were deleted if they weren't migrated to a meta account by March 2024.

However, if you contact support, your purchases may still be restored.

Send a PM @MetaQuestSupport

Click on their name, then on the "send message" button.

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1 REPLY 1

Choleni
MVP
MVP

Hi @KayneDa1nonly 🙂

You can't get your old account back.

As you mentioned, the old accounts were deleted if they weren't migrated to a meta account by March 2024.

However, if you contact support, your purchases may still be restored.

Send a PM @MetaQuestSupport

Click on their name, then on the "send message" button.