I got a gift card and went directly to redeem it at https://secure.oculus.com/redeem-code/. I have got message "Something went wrong. We're working on getting it fixed as soon as we can." Who do I contact to get my gift credit to my account?
Hey there, @ckevv! We would love to help you figure out what's going on with your gift card. Please send us a private message. To do so, simply click on our name to access our profile page or click on the provided link. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey @ckevv. Thank you for letting us know what you were able to do to get this resolved. We appreciate your time and are here if you need us in the future. Take care.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
