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Gift cards in us dollars

Acidburnsj00
Honored Guest

Hi there,

If I was gifted a Meta Quest $50 dollars gift card,

Would I be able to add it to my UK account.

Regards.

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Acidburnsj00. We can definitely understand why you'd want to confirm that ahead of time! USD wouldn't work on your account unless it's the currency that you see displayed when you visit the store and look at games to buy. We'd recommend getting the gift card in your currency to ensure there's no issues. Hopefully this helps! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Acidburnsj00. We can definitely understand why you'd want to confirm that ahead of time! USD wouldn't work on your account unless it's the currency that you see displayed when you visit the store and look at games to buy. We'd recommend getting the gift card in your currency to ensure there's no issues. Hopefully this helps! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Acidburnsj00. We just wanted to check in since we haven't heard back from you yet. If you'd still like help with this just let us know, we'd be glad to help out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Acidburnsj00
Honored Guest

hi there. thank you for the info all sorted now 🙂

Hey there! We're happy to hear that your issue has been resolved. If you ever need help in the future, please don't hesitate to reach out. We hope you have a great day! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

so if i buy a gift card set in GBP i cant use it because my app is set in dollars, unless i can change it to pounds?

Hey @c_shimmin! You guessed right. Our wallet system is designed for only one kind of currency at a time. This means that gift cards can only be used for purchases within the same currency and cannot be used to make purchases in another currency. We hope this was helpful. Feel free to reach out again if you have any more questions!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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