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Gift problem

PrincePsyko
Honored Guest

So I had bought Pavlov for me and my friend but we didn’t enjoy it much and he can’t send the refund back to me because he doesn’t have the app so how can I get my refund?

2 REPLIES 2

Choleni
MVP
MVP

Hi @PrincePsyko 🙂

You gifted the game to your friend, right?

The one who received the gift needs to request the refund for the gift, the money will get back to the person who bought the gift.

Return app gifts | Quest help 

 

natebev3600
Protege

Hi @PrincePsyko,

All you (and your friend) need to do is go to this link: Meta quest refund form.

Once you are at that site you need to find where you log in, then log in with the account that you bought the game with, if you have not played the game for under two hours, and haven’t had it for over two weeks, you should be automatically accepted.

That that doesn’t work you can always contact meta support team! Meta support team
Just click “game or app refunds”

If this resolved your issue, or anyone else’s reply did. Make sure to click “accept as solution” so if anyone else has this problem they will know what to do! 

 

Nate
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