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Gift redeeming

Exvinity1
Honored Guest

My friend gifted me Pavlov and I can’t redeem the gift because I have to have a parent or guardian approve the request, however my headset doesn’t have parental controls or anything along the lines of that set up, so I don’t know what to do now and am getting frustrated as I can’t redeem my game over this mishap.

2 REPLIES 2

Choleni
MVP
MVP

Hi @Exvinity1 🙂

you didn't mention your age.

you have to be 18 to play that game.....maybe that's the problem?

You can reach out to @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

If you are 18 years or older they can help you to redeem the game.

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Exvinity1! We see that you reached out via PM, we'll continue assisting you through that channel! See ya there! Thanks for the assistance, @Choleni!

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