08-02-2024 04:25 PM - last edited on 08-04-2024 01:42 PM by NolaBaby
Hi,
I just bought Golf+ and am having an issue where the audio almost immediately (at most a minute into loading) cuts out. I think it has something to do with any menu UI, as when I hover over different options sounds will begin to get choppy and stuttery, and then inevitably discontinue entirely. I can play the round fine, but there's no way that I know of to get the sound back.
I have an Oculus Rift S, with an AMD Ryzen 7 5800X CPU & RTX 3080 Graphics card so I don't think it's my hardware that's causing the issue. Can anyone share any fixes or is this a known bug, etc?
08-05-2024 05:39 AM
Hi nikobaby123! We know how frustrating it can be when you get audio issues in your favorite games.
Is the audio loss happening in any other apps or only in Golf+?
You could try testing with headphones to see if the audio plays consistently or if it still cuts out.
Please also complete a Hard Reboot of the headset by:
Please let us know if this resolves the issue. If not, please reach out and we can go through the next steps together!
08-05-2024 01:04 PM
Thanks for responding, but like I said I have a Rift S so I don't have those buttons on my headset. This only happens on Golf+
08-05-2024 01:21 PM
Hi @nikobaby123! Thank you for getting back to us and letting us know it is only occurring in Golf+.
If all your other apps are fine then it would be best to reach out to the Developer Golf Scope Inc. on their Website to see if they can advise on a fix for your audio issues.
We wish we could be of more help with this issue. Hope you continue to enjoy the immersive world of VR!