I purchased the new Occulus 3 and the golf+ game still freezes up. Can I purchase it again and get a clean install.
See thread below for ongoing issue.
MetaQuestSupport (Community Manager) posted a new reply inGet Helpon 03-20-2023 10:23 AM:
Thanks for reaching back out with that update. Since none of troubleshooting steps seemed to fix this, we'll like for you to create a ticket on oursupport website. Please follow the workflow we provide below for the best assistance.
After you do that you'll have the opportunity to speak with one of our wonder agents through a email, a live chat, a chat via WhatsApp or a scheduled phone call. We guarantee that whoever you get connected with will look into any and all of the options we have for you to get this fixed.
Hey there @hawkeye78! Thanks for getting in touch about the golf+ issue. We understand that you're eager to get back on the virtual green, so please send us a private message for further assistance. To PM us, simply select our name to visit our profile page or click here. Once you're there, click "Send a Message" to reach us privately. Just a reminder, make sure you're signed in to the community before sending the message. We're excited to hear from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @hawkeye78! We wanted to drop by and give you a friendly reminder that we're eagerly waiting to hear from you. Our team is ready to assist you in resolving this issue as swiftly as possible. Feel free to reach out to us via private message at any time!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
That would be great but the trouble shooting site is only hardware and accessories. This is an app problem with golf+. I didn't see how to create a ticket for that.
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