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Golf+ stuck on loading screen.

Mizzyming21
Honored Guest

Anybody help with a suggestion how I can get the game to actually load instead of just saying it's loading and nothing happened 

9 REPLIES 9

NthHour
Honored Guest

Same issue here. Worked yesterday. All other games work. Quest 2. Reboot didn't work. I don't want to reinstall as that is not a legit fix.

Hey @NthHour. We understand how Golf+ not loading properly can be troubling when just you just want to golf within your own home. We know how fun that game is and not worry we'll do all that we can to get this right for you. 

 

We see that you already tried rebooting the headset and that didn't help. We know you don't want to uninstall and reinstall the game, but that could just be the step needed to fix this. Can you please try that for us and get back to us with the results? 

 

We look forward to hearing from you with a update! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey @NthHour. We are just reaching back out to see if you're still having issues with Golf+ not launching. We want to do all that we can to fix this for you. We look forward to hearing back from you soon. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

cwalkergolf0321
Honored Guest

Hello @NthHour, I'm also having the same problem with GOLF+ getting stuck on the loading screen. I have uninstalled and reinstalled multiple times now. I reached out to the GOLF+ developers via their DISCORD channel and they informed me that it is a problem associated with some of the files missing from the store during the downloading process and that is the reason why the game won't boot past the loading screen at startup. They said it is something that Meta needs to fix and that they have informed the Meta Store.

 

Hi i also have the same problem, have you get it to work now ? If yes, how did you get it to work ? Thanks in advance.

Hey @imposibleto, We can definitely understand how concerning this can be, especially when it is stopping you from making a hole in one and taking time away from your VR experience. If you haven't already done some troubleshooting steps yourself, not to worry; we can help provide those steps right here for you. If you have taken some troubling steps on your end, then please let us know so we can further help you and get this resolved for you.

 

First things first We advise to uninstall the game first then redownload it and see if this will fix the issue. 

  • Just to be on the safe side, we suggest you check your cloud backup before you uninstall and reinstall Golf +.
  • To find which of your downloaded apps are supported by cloud backup, as well as the last backup time and backup size,

 

go to this link https://secure.oculus.com/my/cloud-backup/

 

Use the search field to filter for any specific application, or scroll through the table to view which of your applications have cloud backup enabled.

 

Let us know if this works for you if not then let us know so we can further help you during this process.

Can't wait to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey @imposibleto, just reaching out if you still need any assistance in this matter; we would still love to help. 

 

We look forward to hearing back!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

lilboisivert
Honored Guest

Im having the issue, so I see the game is open on my PC. Perfectly fine, but when I put my headset on its in the Quest waiting area and says "Golf+ Loading" and it just hovers like that. 

 

I have rebooted and reinstalled everything. All other games work however. 

lilboisivert
Honored Guest

FOUND THE SOLUTION. In the meta app go to settings, General and set OpenXR Runtime make sure it says "Set Meta Quest Link as act" That will resolve it. Make sure in the Meta/Oculus PC app that the runtime is set to Meta, not Steam, in the Settings

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