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Gorilla Tag In Game Purchase Problem

13th_Hour
Honored Guest

I have a receipt for 1000 Shiny Rocks purchased in Gorilla Tag 2 days ago but still haven't received shiny rocks. Who/where do I contact for this or will I just waste my time and instead need to dispute the Paypal purchase?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Well, that doesn't sound right! Let's get you in touch with the right people so you can get your Shiny Rocks. Feel free to go to, https://discord.gg/JkM7c9Nb6 & request further assistance as to why you haven't received our purchase yet. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello Oculus Support. We purchased 5000 shiny rocks for 19.99, but for some reason I was charged 7 times. That's $140 and my credit card company shut my credit card off because of suspicious activity. Please help. There is no clear way to request a refund. 

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