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Gorilla Tag not loading on Quest PC VR via Airlink

randomcolor
Explorer

I have a new Gaming PC and have paired it with my Quest 2. 

I'm trying to play Gorilla Tag on Quest PC VR via Airlink (not using Steam VR), and GT loads on the PC, but it won't load on the Quest. 

Airlink, in general, is working. I've tried reinstalling GT on the Quest, and I've also restarted the Quest, and neither has helped. 

Also, the PC is an RTX 4060 Ti and the Oculus app is telling me that it doesn't meet minimum specifications. This doesn't make sense?

1 ACCEPTED SOLUTION

Accepted Solutions

Hey there, @Chieffieman and thanks for bringing to our attention you're also having issues being able to access Gorilla Tag through PCVR. We'd love to continue taking a further look into your experience, so we appreciate the details you have provided!

While your GPU is not supported officially with our software, we're limited to determining how PCVR games will appear. Even with that being said, we do recommend making sure the PC is fully up-to-date, as well as the headset and PC software.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

33 REPLIES 33

xvsq
Honored Guest

The same exact thing happens to me like EXACT. I have uninstalled GT on my PC on the Oculus app then I use airlink and load GT but it loads on the PC instead of the PC and VR. I'm on quest 2. When I load GT with just the VR it's fine. PLS HELP ME

MetaQuestSupport
Community Manager
Community Manager

Hi there, @randomcolor! Getting you back into the PCVR world is essential to us, so we wanted to chime in to help out! In order for us to get a good idea of this situation overall, we'd like to get a bit more clarification. Please share the following details when you get a chance, and we can continue from there:

  • Has Air Link ever successfully connected to this PC in the past?
  • Does this PC meet the full requirements to support Air Link, per this article?
  • Are there any VPNs, antivirus, or proxy running in the background that may be affecting your connection with the Meta servers?
  • Is Gorilla Tag the only game being affected by this issue?
  • So we don't repeat any, what troubleshooting steps have you already tried?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

so apparently there was a button in the oculus app called "Set meta quest link as openxr runtime" and i just clicked that and now its fixed lol
you can find it in settings -> general
idk if this will work for you but i hope it does 👍

Hey @randomcolor, thanks for reaching back out with an update about how this was resolved! We are glad everything worked out in the end and we appreciate you following up to let us know what steps you used to fix this up. If you have any other questions or concerns, please let us know, we are here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Cmguy1124
Honored Guest

when i try to "set meta quest link as openxr runtime" like @randomcolor said to it doesnt let me, is there anything else i could try to do to fix it?

Hi there. @Cmguy1124. We know you're wanting to link up to your PC and enjoy the options available there. We can help, but we need to verify something to dig deeper.

  • What device are you using?
  • What is the error message (if any) you're seeing?
  • Has Air Link ever successfully connected to this PC in the past?
  • Does this PC meet the full requirements to support Air Link, per this article?
  • Are there any VPNs, antivirus, or proxy running in the background that may be affecting your connection with the Meta servers?
  • What troubleshooting steps have you already tried?

Looking forward to hearing back from you so we can move forward with this.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again, @Cmguy1124, we're following up to determine if you are still needing support with connecting via Airlink? 

If so, let us know and we can explore some further troubleshooting steps. We want to turn this around for you and get you back into the game! 

 

If you have any additional questions or run into any problems, get back to us and we will be happy to look into it!  We look forward to your response. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi MetaQuest,

I also tried to change meta quest as open XR runtime but it doesnt let me.

I am using device Acer NITRO AN515--51

In the past Air link connected normally, a week of 8 ago.

Video cart is NVIDIA GeForce GTX 1050

 

Can you help me?

Hey there, @Chieffieman and thanks for bringing to our attention you're also having issues being able to access Gorilla Tag through PCVR. We'd love to continue taking a further look into your experience, so we appreciate the details you have provided!

While your GPU is not supported officially with our software, we're limited to determining how PCVR games will appear. Even with that being said, we do recommend making sure the PC is fully up-to-date, as well as the headset and PC software.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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