07-10-2024 09:16 AM - last edited on 07-11-2024 07:16 AM by NolaBaby
I tried to install mods for gorilla tag on my quest 2 then i left for a week and now when i came back gorilla tag wont open and i already deleted everything that i had installed previously and it still won't open, i need help
07-11-2024 09:09 AM
Hey @Roseville14! It appears that after you install mods for Gorilla Tag, it will no longer open. We appreciate you trying a step on your own; it lets us know you're ahead of the game. We understand how this can affect your gameplay experience, and we would love to assist you with this.
So that we can better assist, please answer the following:
We look forward to your response!
07-12-2024 04:23 PM
I am only having issues with gorilla tag, i uninstalled everything, and i had tried downloading cx file explorer on my quest and quest patcher on my pc to try and connect the querst with my pc but it didn't work so i use standalone
07-13-2024 03:21 PM
Hey @Roseville14. Thanks for replying back to us. We'd like to ask if you've made these changes via your Meta Developer account or a normal Meta account? Looking forward to your resposne.
07-14-2024 07:02 AM
If what you are asking is if my account has developper mode activated, yes it does.
07-15-2024 04:15 PM
Thank you for that update! Since you're experiencing this when trying to play through the Quest Link app, we recommend performing a full uninstall/reinstall:
1. Disconnect the Link cable from the computer.
2. Disconnect your computer from the internet.
3. Backup any necessary content.
* You can find steps on how to do so here
4. Reboot into Safe Mode.
5. Uninstall Quest Link app using the Control Panel.
6. Delete all Oculus folders from the following folder:
* C:\Program Files
7. Remove any Oculus folders from the following locations:
* C:\Users\YourUserProfile\AppData
* C:\Users\YourUserProfile\AppData\Local
* C:\Users\YourUserProfile\AppData\LocalLow
* C:\Users\YourUserProfile\AppData\Roaming
* C:\OculusSetup-DownloadCache
8. Restart your computer in normal mode.
9. Reconnect your computer to the internet.
10. Install Meta Quest Link app again using the setup tool from our website here
11. Reconnect the Link cable and re-test the headset.
Please let us know if this helps!
07-16-2024 04:35 PM
Hello, hello, @Roseville14! Let us know if you needed any further assistance with launching Gorilla Tag. We'll always be happy to hear from you!
07-17-2024 09:46 AM
the only oculus folders i find are when my quest is connected to my pc
07-17-2024 10:11 AM
Thank you for the follow up. It's fine if you don't find data in those listed place, those are just possible places data could be stored. Were you able to successfully complete the steps provided and reinstall the app? If so is Gorilla Tag still not booting up? We're looking forward to hearing back from you on this.
07-18-2024 10:17 AM
Hey again, we wanted to touch base here and see if you're able to complete the steps we mentioned and reinstall the app. We're looking forward to hearing back from you on this.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset