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Gorilla tag won’t open

Simonkey377
Honored Guest

‎10-26-2024 04:27 PM - last edited on ‎10-26-2024 04:29 PM by Meta Quest Support

  • I try to open gorilla tag and it loads and goes right back to home and it keeps doing this after factory resetting, normal resetting and deleting it and download it again! Please I need help I’m desperate
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2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

‎10-27-2024 07:11 AM

Hey there @Simonkey377, thanks for your post.

 

We understand that you are unable to launch gorilla tag, to get you back to gaming we will have a look into this for you!

 

Just firstly we would need to know if you are able to launch other apps, or if this is limited to Gorilla tag?

 

We look forward to hearing back from you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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MetaQuestSupport
Community Manager
Community Manager
In response to MetaQuestSupport

‎10-28-2024 07:17 AM

Hi there @Simonkey377,

 

We are just checking back in if you were able to resolve this issue and get back into Gorilla Tag, or if this issue is still persisting with more apps than just gorilla tag.

 

We would love to look into this further for you, just send us a message and we will be ready to look into this closer for you.

 

We look forward to hearing from you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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