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Got access to the OOW program but didn’t get told how to use it

TjorvenKorven
Honored Guest

Hello!

I’ve been talking to meta for the last 2 months and finally they gave me access to the OOW program. But in the mail they sent was no link, no instructions or anything telling me how to buy the item I needed and the item that was faulty. I’ve tried to contact them from the same mail conversation but they won’t answer anymore… 

if you know anything that could help me I’d be very grateful if you could tell me it.

1 ACCEPTED SOLUTION

Accepted Solutions

TjorvenKorven
Honored Guest

Anyone has the same room Ken I would like to tell my story. I got the “help” I needed and all was lookin great until meta decided that the price of 59;99€ that they had said earlier wasn’t right and instead bumped up the price to around 70€! Without telling me anything! And even after that put on an extra charge with the name “Potential taxes” like what? I ain’t falling for this money scam. Good luck meta with your money empire and your angry customers. 

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3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there, @TjorvenKorven! We understand you are trying to get more information about this warranty program, and we will be more then happy to assist you. In order to get the information needed for your specific situation we will need you to reach out over a private message. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon, so that we can get this sorted out for you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Thank you for reaching out! We received your PM, so please keep an eye out for our response!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

TjorvenKorven
Honored Guest

Anyone has the same room Ken I would like to tell my story. I got the “help” I needed and all was lookin great until meta decided that the price of 59;99€ that they had said earlier wasn’t right and instead bumped up the price to around 70€! Without telling me anything! And even after that put on an extra charge with the name “Potential taxes” like what? I ain’t falling for this money scam. Good luck meta with your money empire and your angry customers. 

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