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Got an email about my Oculus account being deleted

BGOODYMAIN
Honored Guest

I got an email stating my account would be deleted on 3/29/24 from so called meta quest. Is this true?

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8 REPLIES 8

kojack
MVP
MVP

Yes. The old Oculus accounts were going to start being deleted in 2024. You will need to upgrade it to a Meta account to keep your stuff going. Everything should transfer over, you won't lose games or anything (although sometimes people accidentally end up making a new Meta account instead of upgrading an Oculus account).

A Meta account is unrelated to Facebook accounts, it's a newer version of the Oculus account with less restrictions than Facebook accounts.

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2

CwickP
Honored Guest

I received an email today with the following comment:

On 10/31/22 we emailed you regarding your Oculus account and the need to migrate to a Meta account to continue using Meta VR products. Your Oculus account is now scheduled for deletion on 03/29/24.

I already migrated to a Meta account from the Facebook account so why am I getting this? Can you please tell me what is going on and what I can do to fix it so I don't lose anything?

I got this same email today on my second email which as far as I know doesn't have anything related with Oculus/Meta other than an instagram account, do I still need to do this if this email is not the email of my main account? I really don't want to lose any of my games and it judt doesn't seem clear enough. I don't understand why they would mail me on my second email. Thanks! (P.S sorry if I'm supossed to make a new issue)

I also just got this email. Opened a ticket with Meta about it. A friend of mine said he read something about a Vietnamese group of some sort having "cracked into Meta emails" and is now wreaking havoc. Not sure if that's what's going on or some sort of error happened.

I did as well. Of course it would be nice that a company that is known for harvesting every bit of personal information possible would make THEIR damned contact phone number available somewhere.

Ploper23
Honored Guest

I did not receive an email about this and have my quest 2 connected to an account on the meta quest app. I should be fine right?

royjets0808
Honored Guest

Guess my son lost all his stuff... Didn't get an email until 3:21am about this. Followed the directions but nothing in the order options. Man, that was a lot of money lost. 

daniel.151360
Honored Guest

Moro

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