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Graphics Driver

NameTakenSorry
Level 2

I recently installed the GeForce Game Ready Driver version 527.37 on my laptop and now when I use air link everything at a distance is blurry and only is visible when I come right up close with it. The only game I've tried it on is gorilla tag. Can somebody please give me the link to the driver I'm suppose to be using for air link.

These are my laptop specs:

Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz
Installed RAM 8.00 GB (7.77 GB usable)
System type 64-bit operating system, x64-based processor
and it is a NVIDIA GeForce RTX 3050 Laptop GPU
2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello, @NameTaken. We appreciate, you bringing this to our attention. We want to make sure that your experience is rewarding you to the fullest.

We would advise to check Windows for any updates you might be missing. Also we have noticed that the GPU that is in your Laptop (RTX 3050 Laptop GPU) is not recommended for Link. Does Link via cable have the same issues?

We can also try the following to manually test the issues:

  1. Disconnect the Link cable from the computer.
  2. Disconnect your computer from the internet.
  3. Backup any necessary content.
  4. Reboot into Safe Mode.
  5. Uninstall Oculus PC app using the Control Panel.
  6. Delete all Oculus folders from the following folder:
    • C:\Program Files
  7. Remove any Oculus folders from the following locations:
    • C:\Users\YourUserProfile\AppData
    • C:\Users\YourUserProfile\AppData\Local
    • C:\Users\YourUserProfile\AppData\LocalLow
    • C:\Users\YourUserProfile\AppData\Roaming
    • C:\OculusSetup-DownloadCache
  8. Restart your computer in normal mode.
  9. Reconnect your computer to the internet.
  10. Install Oculus PC app again using the setup tool from our website here.
  11. Reconnect the Link cable and re-test the headset.

If that doesn't seem to help, let us know and we can look into some other possible options!

MetaQuestSupport
Community Manager
Community Manager

Howdy @NameTakenSorry, We're getting in touch with you in the hopes that your problem has been solved. However, if you continue to have issues, please let us know. We are more than eager to get your issues solved out.