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Guardian floor is stuck below my floor

Adrn_bjd
Honored Guest

I've just bought a quest 3 and everything worked fine, but suddenly any game i

I launch are just below my feet. I've tried setting floor level, clear guardian cache, restart with sticks on the ground... nothing appears to be working. Has anyone encountered this issue ? I'm tall but not 10 feet tall

3 REPLIES 3

nalex66
MVP
MVP

There’s an option in Settings/Accessibility to adjust your height (useful for playing seated). Have you checked whether that might have gotten activated? Other than that, usually a reboot of the headset clears up issues like this.

DK2, CV1, Go, Quest, Quest 2, Quest 3.


Try my game: Cyclops Island Demo

BlueberrieSmoothie
Meta Quest Support
Meta Quest Support

Hey hey @Adrn_bjd! Just wanted to stop by to add to @nalex66's suggestions. Since you've already tried adjusting the floor level and your boundary, If you're still having issues after trying to check the accessibility settings and a reboot, I'd suggest reaching out to the support team. You can either send a PM to @MetaQuestSupport or open your own support ticket here

Make sure you smash that Kudos button!

Nimizz
Honored Guest

Try turning off "use apps while laying down" in the experimental settings

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