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Gym class not launching and sending me to home screen

PixelizedPlayer
Honored Guest

Hello there!

Just got a new quest 2 after my old one started having problems but one problem both the new and old headset shared is that gym class vr refuses to launch. I click on the the application, wait for the loading screen to finish, and then am sent back to the Home Screen. Any help with this issue would be greatly appreciated!

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hey hey, @PixelizedPlayer. We noticed you're having some trouble launching Gym Class VR, we know the importance of being able to access all of your games and want to help the best we can! Is this the only game you are having issues launching? 

 

Be sure to check and see if your headset and game are both updated to the latest version then turn your headset fully off by holding the power button for about 30 seconds and on again.

 

Please let us know if you still have any issue, we're always happy to assist!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @PixelizedPlayer. We just wanted to jump in and see if you still needed a hand, we don't want you to miss out on playing your games any longer than you have to!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey! Ours is doing the same thing with this game and it just started it yesterday. We have tried restarting multiple times, both are updated, and we have deleted the app and reinstalled it several times. My son has spent money on buying things in this game so we would like for it to work. Thanks! 

kefale.348833
Honored Guest

Same to me I don’t get it now when I enter it showing me a black screen and I just got pro gc in I was crying it wasent letting me in that was my parents money for rent and it got to waste

same thing for me. Screen is black and unable to launch app. we restarted a few times and game still not working 

EJW618
Honored Guest

Any advise on what to do to launch game properly. Game was working fine until a couple of days ago. Now screen is black once game is Launched. bought this game with a lot of add ones added and grandson is unalbe to play. Thank you.

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