cancel
Showing results for 
Search instead for 
Did you mean: 

Gym class vr telling me I’m offline but I’m connected to wifi

pocho1010
Honored Guest

Yesterday I started using my Quest 2 again after 4 months of not using it. When I tried to enter gym class vr it told me initializing platform after a while it tells me I’m offline and to please connect to the internet. I tried to fix it by restarting the oculus, uninstalling and installing it again, trying with another wifi but it never fixes. 
If someone had also this problem and could fix please help me, I want to play gym class.

Thank you. 

2 REPLIES 2

oculusness
Expert Trustee

@pocho1010  as you've not used the quest 2 for 4 months it might be a good idea to leave it powered on and for the headset to update itself to the latest version.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

Yes I already updated it yesterday but it still doesn’t work 

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?