11-23-2024 02:27 PM
Hello,
My Instagram account has been hacked, and it appears the hacker accessed it through Facebook via Meta. I can see their email address on Facebook, but I am unable to remove it. Additionally, my phone number does not allow me to make any changes.
I am currently unable to log in to my Instagram account. The recovery codes I receive to regain access are not working, and all other login attempts redirect to the hacker’s email address or phone number. I have already tried video verification and friend verification. While I was briefly able to log in, I was immediately logged out again.
Now, I cannot access my account at all, and every time I try, the recovery codes I receive are invalid. Please assist me in recovering my account. I am unable to find a way to message you privately regarding this issue.
Thank you for your help.
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