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HELP: After firmware upgrade crashes PC as soon as Home launches

Anonymous
Not applicable
Just upgraded to 707 / 41670b3eb7 after being prompted. I noticed notifications during the upgrade saying that Sensor/HMD are not connected but I assume this is part of the reboot process after firmware is installed. Now tried 3 times to use the Rift and each time it boots into home or directly to an app, lasts a few seconds then monitor and HMD go dark. HMD displays orange dot and PC is complete non-responsive. Anyone else experienced this with the update?


LOG ANALYSIS

[Service_2016-05-21_09.42.24.txt] 21/05 10:36:27.394 {!ERROR!} [HW:Enumeration] Failed to open tracker [Service_2016-05-21_10.59.19.txt] 21/05 10:59:22.450 {!ERROR!} [HW:Enumeration] Failed to open tracker [Service_2016-05-21_11.54.56.txt] 21/05 11:54:58.389 {!ERROR!} [OAF ERROR] core\JsonUtil.cpp(81) : Failed to parse manifest JSON data (1971038) [Service_2016-05-21_11.57.35.txt] 21/05 11:57:37.800 {!ERROR!} [OAF ERROR] core\JsonUtil.cpp(81) : Failed to parse manifest JSON data (1971038) [Service_2016-05-21_11.57.35.txt] 21/05 11:58:36.831 {!ERROR!} [LifeCycle] User manually restarted the service. [Service_2016-05-21_12.06.00.txt] 21/05 12:19:07.527 {!ERROR!} [HW:Health] [HMD::setLEDMode] Failed to get Tracking Report. [Service_2016-05-21_12.06.00.txt] 21/05 12:19:07.531 {!ERROR!} [HW:Health] [HMD::setLEDMode] Failed to get Tracking Report. [Service_2016-05-21_12.06.00.txt] 21/05 12:19:07.533 {!ERROR!} [HW:Health] LED state change unverified after 2 tries, will try again... [Service_2016-05-21_12.06.00.txt] 21/05 12:19:07.567 {!ERROR!} [HW:Health] [HMD::setLEDMode] Failed to get Tracking Report. [Service_2016-05-21_12.06.00.txt] 21/05 12:19:07.569 {!ERROR!} [HW:Health] [HMD::setLEDMode] Failed to get Tracking Report. [Service_2016-05-21_12.06.00.txt] 21/05 12:19:07.571 {!ERROR!} [HW:Health] LED state change unverified after 2 tries, will try again... [Service_2016-05-21_12.06.00.txt] 21/05 12:19:07.571 {!ERROR!} [HW:Health] [HMD::setLEDMode] Failed to get Tracking Report. [Service_2016-05-21_12.06.00.txt] 21/05 12:19:07.573 {!ERROR!} [HW:Health] [HMD::setLEDMode] Failed to get Tracking Report. [Service_2016-05-21_12.06.00.txt] 21/05 12:19:07.575 {!ERROR!} [HW:Health] LED state change unverified after 2 tries, will try again... [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.539 {!ERROR!} [Camera:General] WMTD302F600378: Request failed - 0x2 (The system cannot find the file specified.) [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.539 {!ERROR!} [Camera:General] WMTD302F600378: IOCTL: 0x230008 (input 142 bytes): [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.539 {!ERROR!} [Log] [CameraCV1] SPIRWTransaction failed to setup write request [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.539 {!ERROR!} [Camera:General] WMTD302F600378: nRFCommand: Initial SPI write failed [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.539 {!ERROR!} [Camera:General] WMTD302F600378: Failed to get sync diagnostics [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.539 {!ERROR!} [Camera:General] WMTD302F600378: Failed to get wireless stats: OVR Error: [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.539 {!ERROR!} [Camera:General] WMTD302F600378: Request failed - 0x2 (The system cannot find the file specified.) [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.539 {!ERROR!} [Camera:General] WMTD302F600378: IOCTL: 0x230008 (input 142 bytes): [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.539 {!ERROR!} [Log] [CameraCV1] SPIRWTransaction failed to setup write request [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.539 {!ERROR!} [Camera:General] WMTD302F600378: nRFCommand: Initial SPI write failed [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.539 {!ERROR!} [Camera:General] WMTD302F600378: Failed to get sync diagnostics [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.640 {!ERROR!} [Camera:General] WMTD302F600378: Request failed - 0x2 (The system cannot find the file specified.) [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.640 {!ERROR!} [Camera:General] WMTD302F600378: IOCTL: 0x230008 (input 142 bytes): [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.640 {!ERROR!} [Log] [CameraCV1] SPIRWTransaction failed to setup write request [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.640 {!ERROR!} [Camera:General] WMTD302F600378: nRFCommand: Initial SPI write failed [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.640 {!ERROR!} [Camera:General] WMTD302F600378: Failed to get sync diagnostics [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.640 {!ERROR!} [Camera:General] WMTD302F600378: Failed to get followup wireless stats: OVR Error: [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.640 {!ERROR!} [Camera:General] WMTD302F600378: Signaling catastrophic failure due to error OVR Error: [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.640 {!ERROR!} [Camera:General] WMTD302F600378: Request failed - 0x2 (The system cannot find the file specified.) [Service_2016-05-21_12.06.00.txt] 21/05 12:19:08.640 {!ERROR!} [Camera:General] WMTD302F600378: IOCTL: 0x230010 (input 1 bytes): [Service_2016-05-21_12.06.00.txt] 21/05 12:19:10.144 {!ERROR!} [Camera:General] WMTD302F600378: Camera device gone (0x16) [Service_2016-05-21_16.49.26.txt] 21/05 16:49:28.527 {!ERROR!} [OAF ERROR] core\JsonUtil.cpp(81) : Failed to parse manifest JSON data (1971038)
1 REPLY 1

robojihad
Explorer
I am also getting this issue.  My log looks similar (but not exactly the same) as yours.  I get this for the few moments the CV1 is functional to its crash.  Note: you probably don't need to wear the headset to observe this. I just opened the setup utility and let the HMD go from white to amber.  I edited my report for clarity.

12:16:08.087 {!ERROR!} [Log] [HasHighPriorityContext] System does not have high prioity context, preemption
will fail

12:18:00.520 {!ERROR!} [Camera:General] WMTD302H600BKF: Request failed - 0x79 (The semaphore timeout period has expired.)

12:18:00.520 {!ERROR!} [Camera:General] WMTD302H600BKF: IOCTL: 0x230008 (input 142 bytes):

12:18:00.520 {!ERROR!} [Log] [CameraCV1] SPIRWTransaction failed to setup write request

12:18:00.520 {!ERROR!} [Camera:General] WMTD302H600BKF: nRFCommand: Initial SPI write failed

12:18:00.520 {!ERROR!} [Camera:General] WMTD302H600BKF: Failed to get sync diagnostics

12:18:00.520 {!ERROR!} [Camera:General] WMTD302H600BKF: Failed to get wireless stats: OVR Error:

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