11-16-202406:49 PM - last edited on 11-16-202406:58 PM by Underbat
For context, my account was hacked on 22nd September. The hacker unlinked my Instagram and Facebook account, linked it to another Instagram account, had that account suspended which subsequently suspended my main Facebook account. I've since downloaded the data from the account and can see in the data that the account was compromised on 22nd September.
I can also see that my account is still thankfully linked to my personal email address [Mod Edit: personal email address removed - Please do not post personal information in public]and when I log in it still takes me to the appeal page.
Unfortunately, the links you have provided for submitting a form for being hacked does not work, nor does the other link. The former asks me to appeal the suspension on the Instagram account that does not belong to me and the other just tells me the account is disabled. I have tried this over the course of the last 2 months and on multiple devices. You can see the outcomes on the screenshots provided.
Unfortunately, the data that Meta provides me with is less than a percent of what was on that account and so I am completely locked out of accessing any of my data - conversations, linked accounts, contacts etc.
This has been a pretty infamous hack over the last year or so and it's frustrating that there is still no resolution from the users end. I've had the account for 16 years so you can imagine the amount of data over that time hence the need to gain access.
I've also left a link to a video showing those links do not work for my particular issue - note again, this has been attempted on numerous devices.
I've been since informed that I am unable to recover the account, how can a hacker compromise my account and I'm just left in an endless cycle meaning I can't recover my account? That's insanity.
Hi there, we see you are having an issue with your account access could you please send us a private message so we can investigate further.
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I am going through the exact same thing atm. Facebook's system to report or recover accounts is 1000% useless. Utterly nothing works and you have ZERO ways to contact anyone to sort it out.
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