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Hacked Meta Account

jackjack.22.2025
Explorer

I am able to get back into Facebook but the hacker changed the email on my Meta account associated with my FB account. I can’t log out of their connection and can’t change my meta email to mine. 

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hi there!

 

We see you are having issues with your Meta account, so that we can investigate this issue further could you please send us a private message so we can gather some details from you.
Please select our name to get to our profile page, Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
 

Hope to hear back form you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there,

 

We just wanted to follow up in case you still need assistance with accessing your Meta Account. If you do, please let us know. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I do still need help. I am trying to send you a message but when I go to your profile page I am not seeing send messages.

jackjack.22.2025
Explorer

I was able to send you a message.  Thank you for your help.

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