cancel
Showing results for 
Search instead for 
Did you mean: 

Hacked and Frustrated

max.79354
Honored Guest

My Instagram/ Facebook got hacked yesterday and they added a meta account with one of those temp emails and I can't get rid of it. 

It has been extremely frustrating trying to contact anyone who can help me. 

I had to create this account just to ask for help here which is ridiculous. 

Please any help is appreciated 

Screenshot_20241203-194636.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

We understand your frustration when there is a linked Meta account to your Instagram/Facebook that isn't you. This is certainly something we can look into to fix.

Could you please send us a DM? Let's see if we can help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

We understand your frustration when there is a linked Meta account to your Instagram/Facebook that isn't you. This is certainly something we can look into to fix.

Could you please send us a DM? Let's see if we can help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

flo.oneal
Honored Guest

Hi there, same thing is happening to me right now! My hacker also used the same domain. Did your issue get resolved?

Hi there, 

 

Thank you for getting it to our attention. We understand it is frustrating when your account gets hacked. 

 

Could you please message our amazing support team by clicking here and they will look into this for you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Yes, they were able to resolve it. 

Thanks Max! I sent a DM -- thanks for sharing!

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?