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Hacked

Izthatt
Honored Guest

My sons meta quest account for his quest 3 has been hacked and they’ve changed the emails and passwords to log in 

can I retrieve it or has he lost all access? They’ve also tried to use my linked credit card twice 🙈

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there, @Izthatt

 

We know how concerning it can be when someone accesses your personal accounts without your permission. We'd love to look into this further, but we need some more information. 

 

Please shoot us a DM by selecting our name to get to our profile page, or clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you! 

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