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Hacked

lisatamplin.2025
Honored Guest

Both my facebook and Instagram accounts have been hacked. I have no way of getting back into them as they have changed my password and email. I never received an email from them to verify that I was changing anything with my accounts so how can this happen without confirming with the account holder? All accounts related to Meta are a total nightmare to get any help especially when you are hacked and cannot access your accounts! So mad that this has happened. Any idea how to fix this? 

2 REPLIES 2

big_ozh
Explorer

same happened to me, i finally got someone on chat and email through instagram verified but they literally were zero help just kept sayin go to www.facebook.com/hacked which does not help at all whatsoever and is a dead end no matter what you click or provide.

Hi, we’re sorry to hear you are having trouble with your Facebook account however we here on the community forums can’t assist you with this directly. We can offer support for Meta Quest accounts or Quest device specific issues, but anything related to Facebook account issues we unfortunately don’t have the ability to help with. If your account was hacked, the best place to get help is here: https://www.facebook.com/help/1306725409382822/ 


 

We will be closing this thread since there’s nothing else we can do to help. 


 

Thanks

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