02-17-2025 07:19 AM
Both my facebook and Instagram accounts have been hacked. I have no way of getting back into them as they have changed my password and email. I never received an email from them to verify that I was changing anything with my accounts so how can this happen without confirming with the account holder? All accounts related to Meta are a total nightmare to get any help especially when you are hacked and cannot access your accounts! So mad that this has happened. Any idea how to fix this?
02-17-2025 05:04 PM
same happened to me, i finally got someone on chat and email through instagram verified but they literally were zero help just kept sayin go to www.facebook.com/hacked which does not help at all whatsoever and is a dead end no matter what you click or provide.
02-17-2025 05:14 PM
Hi, we’re sorry to hear you are having trouble with your Facebook account however we here on the community forums can’t assist you with this directly. We can offer support for Meta Quest accounts or Quest device specific issues, but anything related to Facebook account issues we unfortunately don’t have the ability to help with. If your account was hacked, the best place to get help is here: https://www.facebook.com/help/1306725409382822/
We will be closing this thread since there’s nothing else we can do to help.
Thanks
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset