A hacker has created a fake meta account with my Facebook and credentials. They also added an authentication to it. I can't remove the fake meta account, the email, or log them out of devices nor can I add my own meta account to my Facebook. How do I resolve this? I keep changing the password but they keep getting access by the linking/sharing they have under their authentication.
Thank you for bringing this issue up to our attention.
We are more than happy to take a closer look into this issue for you.
To do so, we will require some information we wouldn't want you to post in a public space, so please send us a private message.
Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us.
Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
