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Hacker meta account- help!

Allip619
Honored Guest

I have a Facebook profile, and a hacker linked a meta account to it with 2fa so I can’t unlink it. Nobody from Facebook or Instagram will help me. Can someone please help me!! 

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hey there @Allip619 ,

 

We can see that you are having some issues with an unwanted Meta account, connected to your Facebook.

 

In order to remove the hackers account, from your existing account please follow these steps:

 

 

  1. On your PC browser, go here, then go to the Accounts tab
  2. Click the "Remove" button for your unwanted account and follow the instructions.

 

If you have any other issues, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport

 

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope this helps!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi I had the same thing happen and it says error page won't work when you try to click the link and login from the account tab and when trying to private message what you said it says "too many private messages sent" even though in my messages it saw none were sent....

sisiell
Honored Guest

Same thing happened to me. This is the hackers email 

lizzetteavellano@hotmail.com. 

Not the real me and when i tried to setup my real email to link it it said it couldn't link due to the hackers account being linked

If you are having the same issue with the hacker as I was, I figured out a solution. I used a work email & created a blank new instagram. I attached that instagram to my facebook (which had the attached hacker meta). Then I was able to remove my Facebook. It’s a workaround. My work email and a blank Instagram are attached to the hacker still but at least it has no information etc. 

Hey there, @sisiell

 

It's never ideal when someone has access to your personal accounts - Let's see what we can do! 

 

To review our options, please shoot us a PM by selecting our name to get to our profile page, or clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey @sisiell,

Just wanted to check if you still need any help?

If you need any more assistance please let us know.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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