08-09-2024 08:07 PM - last edited a month ago by NolaBaby
I have a Facebook profile, and a hacker linked a meta account to it with 2fa so I can’t unlink it. Nobody from Facebook or Instagram will help me. Can someone please help me!!
a month ago
Hey there @Allip619 ,
We can see that you are having some issues with an unwanted Meta account, connected to your Facebook.
In order to remove the hackers account, from your existing account please follow these steps:
If you have any other issues, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope this helps!
2 weeks ago
Hi I had the same thing happen and it says error page won't work when you try to click the link and login from the account tab and when trying to private message what you said it says "too many private messages sent" even though in my messages it saw none were sent....
2 weeks ago
Same thing happened to me. This is the hackers email
Not the real me and when i tried to setup my real email to link it it said it couldn't link due to the hackers account being linked
2 weeks ago
If you are having the same issue with the hacker as I was, I figured out a solution. I used a work email & created a blank new instagram. I attached that instagram to my facebook (which had the attached hacker meta). Then I was able to remove my Facebook. It’s a workaround. My work email and a blank Instagram are attached to the hacker still but at least it has no information etc.
2 weeks ago
Hey there, @sisiell!
It's never ideal when someone has access to your personal accounts - Let's see what we can do!
To review our options, please shoot us a PM by selecting our name to get to our profile page, or clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you!
2 weeks ago
Hey @sisiell,
Just wanted to check if you still need any help?
If you need any more assistance please let us know.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset