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Hand Tracking option not working

wdymbythat
Honored Guest

I go to the hand tracking setting and try to turn it on, but then it send me to a message that just says “enable hand tracking” with nothing to confirm or anything like that, when I try to exit it shows that it didn’t even turn on, please help

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @wdymbythat! We're bummed to hear that you're having difficulties enabling your hand tracking. We'd be more than happy to look into this for you. We just need to ask a few questions to clarify:

  1. What kind of device are you using?
  2. Has the tracking worked properly before?
  3. Are you experiencing this issue with both controllers?

We look forward to your responses!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again @wdymbythat! We're just following up to see if you still needed assistance. If you find that you do, please don't hesitate to @ us! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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