I've opened a support ticket about this but it's been a week since I've told the rep what I've done so far to troubleshoot. In the meantime I'll ask here.
AirLink has not worked for me since the day it became available to me. With it on in the app, both in beta and non-beta, the Quest 2 simply does not find my PC. Virtual Desktop certainly works fine, though. I've completely wiped the app and reinstalled it twice. I've even reset the headset a few times as well... and tried the desperation move of manually opening ports via command line. Nada. netstat -ab and -an both show no 5669 port in use.
Hello, we apologize for the wait. Since you are continuing to experience trouble with your AirLink, let's go ahead and collect your Oculus logs and click here to submit a new support ticket.
If you are not sure how to gather your Oculus logs, please click here for instructions. We're here to help! 🙂
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
