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Has my Meta Quest account been hacked?

Bombuseless
Honored Guest

Today i hopped on my quest 2 and suddenly there is over 12 new games in there that i did not download or even click on. Anyway i changed my password just in case. Am i safe now or what do i do?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there! 

 

Thank you for bringing this issue to our attention. We would recommend you to also activate the two factor authentication, if you haven't done so yet. 

You can read more about it and learn how to activate it by clicking here.


If you have any other queries about your device or account please don't hesitate to reach back to us! 

You can send us a private message, just select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Then, click "Send a Message". Please remember, you must be signed into the community first to send us a private message.


See you in VR!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi @Bombuseless!

We are just checking in to see if you still require our support.
Feel free to let us know. We are here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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