I've been able to play on horizan worlds with no problem at all. But today it gliched me put of a game. I restarted and now it will not let me enter worlds from my personal space. It also says my log ins from areas I do not live in. I've made a new account now and it's working fine. But I've payed alot of money on the other one for games and outfits how can I get it back
Hey there, @Nicky0923. This is something we don't want you or our customers to ever experience, and we would love to check on this for you and get to the bottom of this.
We just need to collect some private information from you, so if you can, please send us a PM.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Once we see your PM we will let you know here and will be working with you through that.
We look forward to hearing back from you.
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Hey there, It seems like we haven't received a PM from you just yet, please attempt it one more time.
Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Thank you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @Nicky0923! We see you reached out in a PM, we'll continue assisting you through that channel! See you there!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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