The Quest Link app for Windows has been horribly broken for a few weeks now. There's a 50% chance I'll need to use the setup program and hit "repair" after every use, as it frequently freezes upon startup.
If I get lucky and it does work, I will have to fully reboot the Quest 3 afterwards, as otherwise, after closing the Link software, my hands will never reappear and I have no way to use navigate the Quest menus (I don't use controllers with the headset, just hands - and all hand tracking dies after using Quest Link for Windows until after a hard reboot of the Quest 3).
This never used to happen prior to a recent update, so I really hope things get back to normal soon.
We understand that issues with Quest Link are very frustrating, and we're keen to see what we can do to help.
First of all, please ensure that your headset is fully updated and that your PC's drivers are fully up to date as each update will include new fixes which may be able to help.
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This is not an isolated incident. This is a problem with everyone. I have to repair the app every time I restart my computer. There is absolutely no reason this should be happening other than bad software issues
The Quest Link app for Windows has been horribly broken for a few weeks now. There's a 50% chance I'll need to use the setup program and hit "repair" after every use, as it frequently freezes upon startup.
If I get lucky and it does work, I will have to fully reboot the Quest 3 afterwards, as otherwise, after closing the Link software, my hands will never reappear and I have no way to use navigate the Quest menus (I don't use controllers with the headset, just hands - and all hand tracking dies after using Quest Link for Windows until after a hard reboot of the Quest 3).
This never used to happen prior to a recent update, so I really hope things get back to normal soon.
I don't use hand tracking. I just don't like it. I believe that to enable hand tracking for PCVR on Meta Quest, you'll need to use a software like Steam Link and SteamVR, and ensure they are both running in the beta channel. Additionally, you'll need to enable hand and body tracking in the Quest headset settings. Sorry but I'm not sure if this addresses your issue.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
Quest Link doesn't work. Reinstall the Quest Link software on PC, and it then works, but only until the next reboot of the PC, then its back to completely non functional.
I am having the same problem with quest PC link, sometimes it works, but once I reboot pc I go into the same cycle, in headset it says its connected, I click on connect and it goes into a screen on headset of a colour field with meta logo and the three dots. it stays in same state for a while then changes to a black screen with meta logo before I eventually have to quit. It then goes back to my homescreen and I have to try all over again. I have checked my cable and that is fine, I have reinstalled link software on my pc, and I have even factory reset my headset, still no difference. THIS WAS WORKING FINE up until a week or so ago - What has changed?!?
I managed to resolve problem with the service. Go to services and restart Oculus VR runtime services
I've heard that adjusting the oculus runtime services to auto slow startup seems to help. Google how to do this.
I don't have any issues with Link or Air Link right now with my Q2/3/Pro all on non-ptc v76 (including the meta-link pc app). However, I use the Oculus Tray Tool (OTT) which has a feature to turn on/off this service when I start/stop OTT. I use this because I also use a Vive Pro1 and find it works better if I turn it off before firing it up.
OTT is no longer supported so unless you know what you're doing, I don't recommend using it. I've been using it for +6yrs so I'm pretty handy with it. Also, there are bat files out there that turn on/off these services. Just do a little googling to find these.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
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