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Having a problem with my meta quest 3

94.Scotty
Honored Guest

I ran into a problem with my quest 3 facial interface today. The left button to space out the headset from my eyes works but the one on the right presses but won’t stay stuck. This has made my headset unusable, my eyes are way too close to the screen so it’s uncomfortable to use it. I just bought it today  10-16-24 please help what can I do 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there @94.Scotty,

 

We can see you are experiencing issues with your Meta Quest 3, we would love to take a closer look at this problem for you.

 

Please send us a private message by selecting our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to seeing you there, so that we can find you a solution.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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