10-24-2024 12:29 PM - edited 10-24-2024 08:05 PM
I'm trying to pair my new Logitec MX Ink stylus, however I am unable to access the Headset settings for some reason.
I've restarted my Meta Quest 3 as well as reinsalled the Horizon Meta app on my iPhone. I am able to Cast to my phone from the headset, so I'm not sure why it is saying that it is not connected. I've tried manually connecting Bluetooth as well and that didn't do anything.
Any ideas would be appreciated. I would prefer NOT to factory reset my headset here.
edit: Now Meta Horizon iOS app is saying that Headset is already linked to an account, even though I'm signed into the correct one.
Thanks!
10-25-2024 12:53 AM
Hello there, thank you very much for contacting Meta Quest Support.
We understand that you are having issues trying to pair your Logitec MX Ink stylus. In order to ask you specific questions, why not come chat to us in private message? Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
10-25-2024 08:32 AM
Factory reset resolved the issue.
10-25-2024 08:45 AM
Hi again @RurouniKenko!
We're glad that the issue has been resolved. We're happy that you're now able to pair your new Logitec MX Ink stylus with Meta Quest 3. If you require any further assistance on Meta products and services, please don't hesitate by reaching us here on the community or sending us a private message.
In order to send us a DM, select our name to get to our profile page, or simply click here. Next, click "Send a Message" to privately message us! Please note that you must be signed into the community first to send us a private message.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset