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Headset Turning On And Off On Its Own

wolf_gamer08
Explorer

So one night I was done playing on my headset and put it on the charger. The next morning I noticed the white light on the side of the headset (indicating that it was on) turned off and turned back on a few seconds later (I’m assuming this went like this the whole night), I didn’t really think much of it because I had work, but the next time I tried to get back on, the headset was still turning on and off on its own. Here is what I tried doing:

  • Attempted a factory reset, but it did not display the booting on nor off.
  • Left it off the charger overnight and plugging it back in to charge. (I noticed a light didn’t appear when I put it on the charger), then when I turned it back on later it continued turning on and off.

If anyone else had this same problem and found a solution, feel free to let me know, thank you!

4 REPLIES 4

Das.Bearski
Rising Star

Do you have the setting on that enables the headset to turn on when a software update is available?

I know just enough about tech to look like I know what I'm doing.

I don’t think I do, usually it ask me to do a software update when I have the app open on the computer.

Definitely worth a check. It should be under general in the settings app in the headset.

I know just enough about tech to look like I know what I'm doing.

So I tried checking both pc and mobile app since I couldn’t do it through my headset and I didn’t find no setting for that. I also ran into another problem, my headset is not charging (yes I made sure both cube and chord were both FULLY in) and there is no light indicating that it’s charging.

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